Privacy Policy
Effective Date: 1st January 2025
At Maison H, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (the "Site") or make a purchase. By using our Site, you consent to the practices described in this policy. If you do not agree, please refrain from using the Site.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Name, email address, phone number, and shipping/billing address.
Payment information (e.g., credit card details) via secure payment processors.
Account login details if you create an account.
1.2 Non-Personal Information
Browser type, operating system, and device information.
IP address and browsing behavior on the Site (e.g., pages visited, time spent).
1.3 Cookies and Tracking Technologies
Cookies and similar technologies may be used to enhance your browsing experience. For more details, please review our [Cookie Policy].
2. How We Use Your Information
We use the information collected for the following purposes:
To process and fulfill orders, including payment processing and delivery.
To communicate with you regarding orders, inquiries, and updates.
To personalize your shopping experience and provide product recommendations.
To improve our Site, products, and customer service.
To comply with legal obligations and prevent fraudulent activity.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: With third-party vendors who assist with payment processing, shipping, and Site maintenance.
Legal Requirements: If required by law or to protect our rights and interests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no method of transmission or storage is 100% secure. Please notify us immediately if you suspect a security breach.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your data, subject to legal obligations.
Opt-Out: Opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
To exercise your rights, please contact us at sales@maisonh.co.uk.
6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.
7. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.
8. International Users
If you access our Site from outside the UK, please note that your information may be transferred to, stored, and processed in the UK, where data protection laws may differ from those in your jurisdiction.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to the Site, and the "Effective Date" will be updated. Your continued use of the Site signifies acceptance of the revised policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Maison H
16 Daisy Drive, Hailsham, BN27 2FX
Thank you for trusting Maison H. Your privacy matters to us.