Terms of Use
Effective Date: 1st January 2025
Welcome to Maison H! These Terms of Use ("Terms") govern your use of our website (the "Site") and the services, products, and features offered through it. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site.
1. Eligibility
You must be at least 18 years old or have reached the age of majority in your jurisdiction to use this Site. By using the Site, you represent and warrant that you meet these requirements.
2. Account Registration
To make purchases or access certain features, you may need to create an account. You agree to:
Provide accurate, current, and complete information.
Maintain the security of your account credentials.
Notify us immediately of any unauthorized access to your account.
Be responsible for all activities under your account.
3. Product Information
We strive to provide accurate descriptions and images of our products. However, slight variations in colour, size, or packaging may occur. All products are subject to availability, and we reserve the right to discontinue or change products at any time.
4. Orders and Payment
4.1 Placing Orders
By placing an order, you agree to purchase the product(s) in accordance with these Terms. All orders are subject to acceptance and availability.
4.2 Payment
We accept major credit cards, debit cards, and other payment methods as indicated on the Site. Payments are processed securely, and by submitting payment information, you represent and warrant that you are authorized to use the chosen payment method.
4.3 Pricing and Taxes
Prices are listed in GBP and may not include applicable taxes, shipping, or handling fees. These will be calculated and displayed at checkout. We reserve the right to change prices at any time.
5. Shipping and Delivery
We aim to process and ship orders promptly. Delivery times are estimates and may vary due to factors beyond our control. Please refer to our Shipping Policy for more details.
6. Returns and Refunds
If you are unsatisfied with your purchase, please refer to our Return Policy for instructions on returns, exchanges, and refunds. Certain items may not be eligible for returns due to hygiene reasons.
7. Intellectual Property
All content on the Site, including text, images, logos, and trademarks, is owned by Maison H or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or use any content without prior written consent.
8. Prohibited Activities
You agree not to:
Use the Site for unlawful purposes.
Disrupt or interfere with the Site’s functionality.
Post or transmit harmful, abusive, or objectionable content.
Attempt to gain unauthorized access to the Site or its systems.
9. Disclaimer of Warranties
The Site and its content are provided "as is" without any warranties, express or implied. To the fullest extent permitted by law, Maison H disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of Liability
To the fullest extent permitted by law, Maison H shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or inability to use the Site.
11. Indemnification
You agree to indemnify and hold harmless Maison H, its affiliates, employees, and agents from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.
12. Modifications to the Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the Site. Your continued use of the Site constitutes acceptance of the revised Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the United Kindom, without regard to its conflict of laws principles.
14. Contact Information
If you have any questions about these Terms, please contact us at:
Maison H
16 Daisy Drive, Hailsham, BN27 2FX
Thank you for choosing Maison H. We appreciate your trust in us and look forward to serving you!